We currently ship to the UK, continental Europe, the USA , Canada and anywhere were there is a reliable postal service.
The shopping cart will automatically calculate shipping and handling based on your location. Products ship from New York and Geneva, where all our products are hand made.
Because our products are all natural, the shelf life is up to 12 months provided that they’re stored in a cool environment. Please read the labels for specifics.
You can download our brochure with all products. Just send an email to: firstname.lastname@example.org. Please sign up for our monthly newsletter, you can be kept informed about our latest developments and tips!
Never! We will not divulge personal information to third parties.
We aim to please so let us know if you’ve got a problem with our products. For hygienic reasons, we do not accept returned goods.
If you live in Switzerland, you can find our products at Inside Africa, Geneva.
If you’re interested in becoming a stockist please email us (email@example.com) for more information.
Please allow up to 48 hours to process your order and 3-5 business days to receive it via post or 5-7 for international shipping.
Black people are not all the same and the same goes for white people. Our skin products are great for anyone who looks for long-lasting moisture. You might want to try our hair products, if you feel that your hair is ‘coarser’ ‘curlier’, ‘kinkier’, ‘nappier’ than ‘normal’. What is ‘normal’ you ask? It’s relative. It you feel that your hair and/or skin exhibit some of the above-mentioned qualities, then our products can help.
This just proves that it’s really ‘The Hairoine’ making it and not some heartless robot! Seriously, since all our products are natural and freshly made, the color may slightly vary from batch to batch. Don’t worry, our loyal customers can tell you that the color may slightly vary, but the creamy goodness is always there!
Yes. We believe it’s your right to know exactly what you’re putting on your hair and skin.
The tantalizing scent of our products is created by the mix of natural ingredients with a secret blend of fragrances (however much you ask, like Coca-Cola we will not give the secret recipe away) scents.
Our ‘Refreshing Face Toner’ does not contain any artificial fragrance.
The base and all active ingredients in our products are natural. The fragrance, which makes up less than 0.5% of the product, is not.
Unlike most commercial hair and skincare products, none of our products contains potentially harmful chemicals such as Sodium lauryl sulphate, Mineral oil, Propylne Glycol, Diazolidinyl or Parabens (see the information on Chemicals to avoid for more information on these substances.
All of our natural products contain essential oils. If you are pregnant or have children under 2 years old, please consult with a physician before using as some oils are not recommended for use during pregnancy or for children under 2 years old.
With regular use, you will start seeing results right away! With the ‘growth formula hair oil’ please allow 4-6 weeks for significant results.